It is particularly attractive for collaboration, co-creation and co-design for creative practitioners working on projects simultaneously, who may require real-time shared platforms to progress projects ( Gu et al., 2011). The range of businesses adopting digital technologies is continuously expanding because of their ease of use ( Fagan et al., 2012) and the consequent reduction of time constraints ( Wang et al., 2019), especially when geographical distance is a factor ( Uva et al., 2010). Digital technology is now extensively used by businesses worldwide to enhance economic growth, improve productivity and create new services ( Billon et al., 2010 Park et al., 2015 Leong and Sung, 2018 and Sung et al., 2019). The global adoption of digital technology allows individuals, businesses and communities to engage, collaborate and communicate synchronously using a variety of digital tools ( Lee et al., 2012 Gu et al., 2011). The full terms of this licence may be seen at Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Published in Journal of Work-Applied Management. Copyright © 2020, Hatana El-Jarn and Glen Southern License
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